FAQ

Last Updated: 01/01/2026

Q: Does Scrowolf ever hold user funds?

A: No. Funds move directly between the user’s wallet and the smart contract. Scrowolf never has custody or control.

Q: Who controls the transaction?

A: The smart contract governs the transaction according to its programmed rules.

Q: Can Scrowolf resolve disputes?

A: No. Scrowolf does not offer arbitration, mediation, or dispute resolution of any kind.

Q: Is Scrowolf regulated?

A: Scrowolf operates solely as a software interface and does not provide regulated financial services such as custody, brokerage, or asset management.

Q: Is KYC required?

A: No. Scrowolf does not collect identity information.

Q: Can transactions be reversed?

A: No. Blockchain transactions are final and irreversible once confirmed.

Q: Which blockchain network must I use?

A: Scrowolf operates exclusively on the BNB Smart Chain (BSC). Please ensure your wallet is switched to the BSC network and you are using the BEP-20 standard. Sending funds via other networks (like Ethereum ERC-20) will result in permanent loss.

Q: What assets are supported?

A: Currently, the platform supports only USDT (Tether) on the BEP-20 network. Do not attempt to send other tokens.

Q: Why did my transaction fail or not start?

A: The most common reason is insufficient balance for Gas Fees. You must have a small amount of BNB in your wallet to pay for transaction fees, even though the payment itself is in USDT.

Q: Why do I need to connect my wallet?

A: Scrowolf is a Web3 application. Your wallet acts as your login and bank account. The system cannot create contracts or secure your funds without an active connection.